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Contact Us Via Email
Contact Hours
8:00 AM - 4:00 PM
Response Time
1 Hour - 12 Hours
Frequently Asked Question!
If you experience any problems with your digital product, such as an invalid activation key or download link, please contact us immediately at [email protected]. We are committed to resolving any issues promptly.
When requesting a replacement, please provide:
- Your order number.
- A detailed description of the issue.
- Relevant evidence, such as screenshots, demonstrating the problem. This information will help us assess and address the issue more effectively.
We aim to process replacement requests within 7 business days after verifying the issue. However, the actual timeframe may vary depending on the complexity of the problem.
If the product functions correctly but you require assistance in using it, we’re here to help! Please reach out to us at [email protected] and we’ll provide you with the support you need.
We do not offer refunds for digital products. However, we are committed to ensuring your satisfaction and will do our best to address any issues you may encounter with our products.
If you have any questions or concerns about our exchange policy or need assistance with a product, please don’t hesitate to contact us at [email protected]. Our customer support team is here to help you.