At BuzzBuilder.store, we are committed to providing high-quality digital products and ensuring customer satisfaction. As such, we offer replacements for products that do not function as intended. Please read our refund policy carefully before making a purchase.
Replacement Process:
If you encounter any issues with a purchased product and believe it is not functioning properly, please follow these steps to request a replacement:
- Contact Us: Send an email to contact@buzzbuilder.store with detailed information about the problem you are experiencing.
- Provide Evidence: Attach screenshots or any other relevant evidence showcasing the issue you are facing. This will help us assess the problem more efficiently.
- Verification: Our team will review your request and may request further information to verify that the product is indeed not functioning as intended.
- Replacement: If we confirm that the product is faulty, we will issue a replacement within one week of your initial request.
Limitations:
- Replacements are only provided for products that do not work as intended. If the product functions correctly but you require assistance in using it, we will provide support but will not issue a replacement.
- Refunds are not offered. We only provide replacements for faulty products.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at contact@buzzbuilder.store. We are here to assist you and ensure that you have a positive experience with our products.